Legal

Privacy policy

Short version: the only personal data we collect is what you type into an enquiry form, we use it to answer your enquiry, we do not sell it, and you can have it deleted by asking.

Last updated: 1 October 2026
Controller: Repallet Shop LLC
Cookies: None set by us
Data sold: Never

Quote request

Questions about your data?

Use this form or email us directly — put 'Privacy' in Select service and we'll route it to whoever can actually action it.

No phone tag. No sales sequence. One reply from one person.

Who we are

Repallet Shop LLC, 9869 Meeks Blvd, St. Louis, MO 63132. Enquiries about this policy go to sales@repalletshop.com. We do not operate a telephone line, so written contact is the only route — and the fastest one.

What we collect

Only the fields you complete in an enquiry or quote form on this site: first and last name, email address, telephone number, company, city, state, postal code, the product type and service you select, quantity, grade, your message, and the page address the form was submitted from.

We do not run analytics, advertising pixels or third-party trackers, and this site sets no cookies of its own. There is nothing to opt out of because there is nothing switched on.

Why we collect it

To answer your enquiry and prepare a quote — our legitimate business interest in responding to you.
To arrange a collection, delivery or visit you have asked for.
To keep a commercial record of quotes issued, as required for accounting purposes.

We do not add enquiry addresses to a marketing list, and we do not send newsletters or automated sequences.

Who processes it

Form submissions are transmitted over TLS to our lead-capture processor, which stores them on our behalf so that the yard team can read and respond to them. Our hosting provider processes request logs in the ordinary course of serving this site. Both act on our instructions under contract, and neither is permitted to use your data for their own purposes.

We never sell, rent or share enquiry data with advertisers, data brokers or other third parties.

How long we keep it

Enquiries that do not become orders are deleted after twenty-four months. Records relating to an actual transaction are kept for seven years, because tax and commercial law requires it. Deletion requests are actioned within thirty days except where we are legally obliged to retain a transaction record.

Your choices

Access — ask for a copy of what we hold about you.
Correction — tell us if something is wrong and we will fix it.
Deletion — ask us to erase your enquiry data.
Objection — ask us to stop processing it, subject to legal retention.

Write to sales@repalletshop.com with “Privacy” in the subject line, or use the form on this page. We will not ask you to prove anything unreasonable before acting.

Security

This site is served over HTTPS with a strict content-security policy, and form submissions are encrypted in transit. Credentials for our lead-capture processor are held as server-side environment variables and are never exposed to the browser. No payment-card data is processed through this website at all.

Children

This is a business-to-business pallet yard. We do not knowingly collect data from anyone under sixteen, and we have no services directed at children.

Changes

If this policy changes materially we will update the date at the top of this page. We do not maintain a mailing list, so there is nothing to notify — checking this page is the reliable route.

Form fields and why each exists.
Field	Purpose
Name	Addressing our reply
Email	Sending the quote
Phone	Driver coordination
Company	Account records
City / state / postal	Routing and freight pricing
Product, service, grade	Quoting accurately
Quantity	Availability check
Message	Context
Source URL	Knowing which page prompted it

Keep reading

In plain words

We are a pallet yard, not a data business

Everything above exists because the law requires it to be written down. The operative sentence is that we use your details to answer you and for nothing else.

If anything on this page is unclear, say so through the contact page and we will rewrite it.

Yard reference

Every number we publish, in one place

The same appendix appears at the foot of our reference pages so you never have to leave an article to check a figure. All of it is revised annually and matches the constants used by the Carbon Ledger.

Stock specification

Stock footprint: 48" × 40" (1219 × 1016 mm)
Deck height, GMA stringer: 5½" (140 mm)
Deck height, block pallet: 5¾" (146 mm)
Deck height, EPAL 1: 144 mm
Board thickness, nominal: ⅝" (16 mm)
Top deck boards, #1 grade: 6–7
Bottom deck boards, #1 grade: 4–5
Stringers per pallet: 3, notched or solid
Species: Mixed hardwood, oak-dominant
Mass, recycled 48×40: 33–42 lb / 15–19 kg
Mass, new 48×40: 37–48 lb / 17–22 kg
Mass, EPAL 1: 22–25 kg / 49–55 lb
Moisture ceiling at dispatch: ≤ 19%
Fasteners: Helical-thread 2½"

Typical values for our 48×40 recycled stock. Exact board counts vary by grade and batch.

Order terms

Metro delivery minimum: 100 pallets
Pickup minimum (selling to us): 50 pallets
Drop-off minimum: None, during yard hours
Out-of-region freight: Full trailer
Quote validity: 14 days
Standing-order pricing: Fixed for the quarter
First order terms: Prepaid or card
Account terms: Net 30, approved
Buy-back payment: Cheque or ACH, 10 business days
Sample before contract: 20 pallets, free
Grade dispute remedy: Same-day re-grade, replace or credit
Reserved stock: Up to 8 weeks against a confirmed order

Standing-order customers get fixed quarterly pricing.

Hours & response

Monday – Thursday: 7:00 AM – 5:00 PM CT
Friday: 7:00 AM – 3:30 PM CT
Saturday: 8:00 AM – 12:00 PM CT (drop-off only)
Sunday: Closed
Grading line stops: 4:30 PM weekdays
Quote desk response: Same business day before 3:00 PM CT

All times Central. No telephone line — email and the form only.

Species in our intake, and how they behave

Densities and Janka figures are published wood-science values; the behaviour column is sixteen years of our own grading notes. Our intake is oak-dominant mixed hardwood.
Species	Group	Density (lb/ft³)	Janka hardness	Behaviour in a pallet
White oak	Hardwood	47	1,350 lbf	Our backbone: holds fasteners superbly, heavy, very durable
Red oak	Hardwood	44	1,290 lbf	Slightly more porous than white; excellent deck boards
Hickory	Hardwood	51	1,820 lbf	Hardest of our intake; superb stringers, splits if nailed dry
Maple	Hardwood	44	1,450 lbf	Clean, pale, dimensionally stable; good for upcycled tops
Ash	Hardwood	41	1,320 lbf	Tough and flexible; forgiving under impact
Poplar	Hardwood	29	540 lbf	Light hardwood, weaker fastener grip, fine for one-way
Southern yellow pine	Softwood	35	690 lbf	Common in new softwood builds; resinous, holds nails well
Spruce / fir	Softwood	27	510 lbf	Lightest option; loosens soonest under repeated handling

Moisture targets by application

Dryness is the single biggest determinant of recycled pallet quality — more than grade, species or board count.
Application	Target moisture	Why
Food distribution	≤ 19%	Mould risk, not strength; covered storage mandatory
Pharmaceutical / clean areas	≤ 15%	Documented dryness, often new material
General warehouse and racking	≤ 19%	Fastener grip and creep resistance
Cold chain	≤ 15% at dispatch	Condensation cycling through the dew point
Export, heat-treated	≤ 19%	Post-chamber typical; bark-free is the hard rule
Upcycled furniture stock	8–12%	Conditioned indoors two weeks before machining
Field and agricultural use	No target	Weather governs; buy #2 and expect it

Fasteners — two percent of the cost, most of the service life

Specify the fastener and the count per board-stringer intersection, not just the board count.
Fastener	Length	Shank	Withdrawal resistance	Where we use it
Helical-thread nail	2½"	Twisted, thread-cutting	High, survives moisture cycling	Standard on every new build and repair
Annular-ring nail	2¼"–2½"	Barbed rings	Highest	Lead boards and heavy racked specifications
Smooth-shank nail	2"–2½"	Plain	Low, drops as wood dries	Not used — the reason old pallets loosen
Screw-shank nail	2½"	Coarse helix	High	Block pallets and thick stringers
Staple	1¾"	Crown wire	Low in hardwood	Not used here; acceptable in softwood one-way pallets

Standards that actually govern a pallet

Only ISPM-15 is legally mandatory, and only for export. Everything else is a specification you can choose to be held to.
Standard	Issued by	Covers	Why it matters to you
ISPM-15	IPPC / FAO	Phytosanitary treatment of wood packaging	Mandatory for export; 56 °C core for 30 minutes, marked
ISO 6780	ISO	Principal pallet footprints	Defines the six international sizes, including 1200×800
ISO 8611	ISO	Pallet test methods and performance	The basis of static, dynamic and racked load figures
ASTM D1185	ASTM	Test methods for pallets and skids	North American equivalent test battery
GMA specification	Grocery Manufacturers Assoc.	48×40 four-way notched stringer pallet	What 'GMA' means when stated properly
EPAL / UIC 435	EPAL	Licensed European block pallet	Exchange-pool eligibility, marks and licensed repair
MH1	ANSI / MHI	Pallet terminology and dimensions	The vocabulary used on our build sheets
NWPCA uniform standard	NWPCA	Recycled pallet grading practice	The nearest thing the recycled market has to a rulebook

Handling and rack dimensions

Measure your own equipment before specifying a pallet. These are the values that decide whether a footprint works in your building.
Dimension	Typical value	Note
Fork length	42"–48"	Must not protrude beyond the far side of a 48" pallet
Fork width	4"–6"	Wider forks spread load across deck boards
Fork thickness	1½"–2"	Determines minimum pallet entry height
Fork spread, GMA entry	24"–27" centres	Between the stringers of a three-stringer pallet
Pallet-jack wheel path	6½" clear	Why notched stringers do not admit jacks
Minimum entry height	3½"	A crushed bottom deck blocks the forks entirely
Rack beam span, two pallets	≥ 96" clear	For two 48×40 pallets, 40" face out
Flue space, back to back	≥ 6"	Most fire codes; check your jurisdiction

The life of one deck, stage by stage

Durations are medians from our line records and the Passport programme; the population is survivor-biased and we say so.
Stage	Typical duration	What happens	Carbon position
Timber to pallet	Weeks	Sawn, nailed, often shipped wet	12.6 kg CO₂e embodied
First life	2–4 years	Hardest service; lead board usually fails	Credit begins at reuse
First repair	2 minutes	Lead board replaced with salvaged stock	+1.8 further lives on average
Second to fifth life	6–12 years	Grading, companions, re-nailing, re-grading	11.6 kg CO₂e avoided per cycle
Structural retirement	—	Stringers rotted or deck beyond rebuild	Stored carbon still retained
Repurposed	Decades	Collars, crates, table tops, cladding	Carbon stays in the material
Fiber	1–3 years	Mulch or bedding, then soil	Released slowly
Thermal	Immediate	Boiler-grade chip	Released at once — last resort

Total cost of a pallet programme, indexed

Index 100 = reactive spot buying. Observed across our managed accounts; your mix will differ, and we will model it against your own invoices for free.
Cost line	Spot buying	Managed programme	Comment
Pallet purchase price	Index 100	78–86	Grade matched to the job, not to panic
Emergency purchases	6–11% of spend	≈ 0%	Reserved stock removes the Friday scramble
Disposal and haulage	Index 100	0–20	Cores are bought, not binned
Internal labour on wood	Index 100	45–60	Sorting at source, scheduled collection
Product damage from pallets	Index 100	60–80	Fewer failures from under-specified decks
Admin and reconciliation	Index 100	30	One netted invoice a month
Reporting effort	Index 100	10	Diversion and CO₂e arrive automatically
Net first-year change	—	−18% to −34%	Observed across our managed accounts

End-of-line fiber products

Two percent of intake, screened rather than dumped.
Fiber product	Screen size	Made from	Sold to
Landscape mulch, coarse	1"–2"	Ground hardwood pallet stock	Landscapers, garden centres
Landscape mulch, fine	⅜"–1"	Screened second pass	Retail bagging, municipal beds
Animal bedding	⅛"–⅜"	Fine screen, metal-free	Livestock and poultry operations
Boiler-grade chip	Mixed	Material failing every screen above	Industrial thermal users
Recovered steel	n/a	Magnetically separated fasteners	Local scrap processor

Conversions we use daily

Inches to millimetres is exact. Rounding 1219 mm to 1200 mm is how container plans fail.
From	To	Multiply by
Inches	Millimetres	25.4 exactly
Pounds	Kilograms	0.4536
Short tons	Metric tonnes	0.9072
Cubic yards	Cubic metres	0.7646
Ton-miles	Tonne-kilometres	1.4594
°F to °C	—	(°F − 32) × 5⁄9
Board feet	Cubic metres	0.00236
lb/ft³	kg/m³	16.018

Glossary — thirty terms worth knowing

Core: A used pallet bought for grading — the currency of the industry.
Deck board: Any board on the top or bottom face of a pallet.
Lead board: The outermost deck board at each end; absorbs every fork entry.
Stringer: The long member running the length of a stringer pallet; usually three.
Stringer board: On a block pallet, the board that ties the blocks together.
Block: One of the nine supports in a block pallet.
Notch: The cut-out in a stringer that creates four-way fork access.
Chamfer: A bevel on a lead board's lower edge to ease fork entry.
Companion: A full-length board nailed alongside a damaged stringer. A strong repair.
Plug / scab: A short piece fixed over a break. A weaker repair; #2 grade here.
Re-nail: Restoring the fastener pattern on a loose but intact pallet.
Regrade: Moving a pallet between grade lanes after inspection.
Down-cut: Re-cutting a larger deck into a smaller footprint.
Static load: Capacity at rest on a flat, continuous surface.
Dynamic load: Capacity while being lifted and moved.
Racked load: Capacity spanning beams with no deck support. Always the smallest figure.
Unit load: Pallet, product and wrap considered as one structure.
Overhang: Load or deck projecting beyond its support. The leading cause of rack failure.
Flue space: The gap between back-to-back rack bays; six inches minimum in most codes.
GMA: The Grocery Manufacturers Association 48×40 specification.
EPAL: The licensing body for the European 1200×800 block pallet.
ISPM-15: The international phytosanitary standard for wood packaging.
HT: Heat treatment: 56 °C at core for 30 minutes.
IPPC mark: The wheat-sheaf stamp evidencing phytosanitary treatment.
Collar: Four hinged timber sides that turn a pallet into a container.
Top cap: A lightweight cover protecting the uppermost layer of a stack.
Dunnage: Timber used to fill voids, brace loads and spread point loads.
Fiber: Ground wood: mulch, animal bedding or boiler-grade chip.
Diversion rate: Share of intake kept out of landfill. Ours is 100%.
Reuse rate: Share of intake that leaves as a pallet. Ours is 94%.

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